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Privacy Policy

Last updated: July 25, 2026 — Your privacy and data security are our top priorities.

1. Commitment to Privacy

At Lemo Hub (https://www.lemohub.com), we respect your personal privacy and are committed to protecting all data collected from customers using our streaming platform. This Privacy Policy outlines the types of information we collect, how it is used, and the security measures enforced to protect your personal details.

2. Information We Collect

We collect only essential information required to provision and deliver your streaming service, including:

  • Contact Information: Your email address and contact details to deliver order setup credentials and service updates.
  • Order & Subscription Data: Details regarding your chosen plan, device connection limits, and active subscription duration.
  • Technical System Logs: Anonymized server logs used to optimize stream load balancing and maintain 99.9% uptime.

3. Data Security & Encryption

We implement strict enterprise-grade technical and organizational security measures to protect your data. All data transmissions across our website and API endpoints are protected using 256-bit TLS/SSL encryption.

Payment Processing Notice: We do NOT store or hold raw credit card numbers or banking secrets on our servers. All financial transactions are securely processed by PCI-DSS compliant third-party payment gateways.

4. How We Use Your Information

The information we collect is used strictly for legitimate operational purposes:

  • Provisioning and activating your IPTV subscription account.
  • Sending automated setup guides, line renewals, and 24/7 customer support responses.
  • Monitoring server load performance to eliminate buffering and maintain Anti-Freeze quality.
  • Preventing fraudulent transactions and unauthorized multi-device account sharing.

5. Cookies & Tracking Technologies

Our website utilizes minimal session cookies strictly necessary for maintaining user login states, shopping cart parameters, and connection device selections. We do not use intrusive third-party cross-site advertising trackers.

6. Third-Party Sharing

Lemo Hub does NOT sell, rent, or trade customer personal data to marketing agencies or third parties. We share data only with trusted service partners (such as secure payment processors and live support widget providers like Chatway) under strict confidentiality agreements.

7. Contacting Our Privacy Team

If you have any questions or requests regarding your personal data or privacy preferences, please contact our support team: